Service Chain Analyst - Sentinel 3 (m/w/d)

Referenz: J20001
Ort / Standort: EUMETSAT \ Darmstadt \ Germany
Anmeldeschluss für Bewerbungen: 21.01.2020 23:59 CET
Kategorie: Operations & Engineering Services

Telespazio VEGA Deutschland is the first choice European aerospace company for ICT and engineering solutions and services. We combine 40 years of experience in high-technology markets, where trust and quality are essential. With more than 350 employees in Germany, we shape the future of aerospace together – and beyond. Our staff play a key role in determining our success through their qualifications, motivation, enthusiasm, different cultural backgrounds and their sense of teamwork.

The Service Chain analyst is responsible for supporting all the system-level activities related to the monitoring of the ground segment subsystems; responsibilities including as well the monitoring and reporting of the acquisition and ingestion of mission data, product generation; and the maintaining of end-user and partner notification applications and processes.

This position is based at customer site in EUMETSAT in Darmstadt. It is full-time and permanent and expected starting date will be earliest February 2020.

We are looking forward to meeting you!


Your main tasks will be:

  • Monitor the End to End production, Timeliness Processing & Dissemination via monthly KPIs;
  • System level monitoring tools installations and maintenance (Op5, Nagios, GEMS, GSMC);
  • Report in the daily operations meeting for System level monitoring tools;
  • Compile X-Band service statistics & Conduct first level investigations on acquisition and production anomalies, escalate through the established channels;
  • UNS tool installations and maintenance;
  • End User and Partner Scheduled Maintenance Notifications;
  • Maintaining of SCPs, GCPs and SOIs;
  • Provide initial training, continuation and proficiency training to the Controllers and Analysts;
  • Assist and supervise the Controller’s in real-time ground segment operations according to established procedures;
  • Monitor and co-ordinate operations with ESRIN, SALP and other external partners;
  • Incremental updates and development of the S3 Knowledge base as required;
  • Support PDGS OPS Meetings as requested and including: PDGS System OPS ARB; PDGS Joint ARB & PDGS Data Processing ARB;
  • Participate in the on duty analyst rota (On Call);
  • Backup Sentinel-6 Service Chain Analyst.


  • University degree in Science discipline

Essential Skills

  • The successful applicant will have a sound knowledge of the Sentinel-3 System and will be certified to carry out shift work if required.

The candidate should bring good PC skills, with a good knowledge of the following:

  • Word,Excel and Access;
  • Experience in software coding/ scripting e.g. C++, Unix/Linux;
  • English language;
  • Good interpersonal skills;

Desirable Skills

  • Good knowledge of Sentinel-3 System Operations, especially PDGS is an advantage;
  • Knowledge of EUMETSAT’s Documentation Management Tool and Anomaly Report process would be advantageous;

Your Benefits of joining us

By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training possibilities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. Furthermore, we support you with your relocation. Through our wide network, we can also support your partner in finding a job at your new work location.


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